# Lunavo

> The AI workforce for European freight forwarders (DACH-region Speditionen).
> Lunavo deploys six software modules that plug into a forwarder's existing
> stack (TMS, Outlook, Microsoft Teams) and run the recurring back-office
> end-to-end: order intake, quoting, freight-invoice auditing, customer
> communication, dispatch by margin, and exception handling. Dispatchers stay
> in the loop on anything ambiguous; everything else runs automatically.

Lunavo Technologies GmbH is a Y Combinator-backed startup (Winter 2026).
Headquartered in Pullach im Isartal near Munich, Germany. Live with
multiple mid-market DACH Speditionen (100M–2bn EUR revenue band).

## What Lunavo does

- **Auftragserfassung (Order Intake)** — reads inbound order requests from
  email, PDF, Excel, and EDI; applies customer-specific rules; creates the
  load in the TMS.
- **Preisberechnung (Quoting)** — pulls market rates from load boards,
  historical lane data and customer contracts; calculates the optimal
  margin; drafts the quote.
- **Rechnungsprüfung (Invoice Audit)** — audits inbound freight invoices
  line-by-line against the contracted rate; surfaces only the deviations.
- **Kundenkommunikation (Customer Comms)** — reads inbound mail, pulls
  shipment status from TMS, drafts the right reply. Standard cases go
  out directly; exceptions are routed to the dispatcher with context.
- **Auftragssteuerung (Dispatch)** — compares own-fleet, freight-purchase
  and re-sale options for every load; calculates contribution margin in
  real time; recommends the best option.
- **Ausnahmen (Exceptions)** — handles detention disputes, wrong BOLs,
  mis-deliveries, pricing-out-of-bounds; drafts the response and escalates
  only when financial or confidence thresholds are crossed.

## How Lunavo deploys

- Acts inside the forwarder's operation as an execution layer, not on top
  as a dashboard or copilot.
- Integrates with existing systems: TMS (Comtrix, Soloplan, more on
  request), email (Outlook), chat (Microsoft Teams).
- Dispatchers stay in the loop on anything ambiguous; everything else
  runs automatically.
- Typical outcome: 85% of repetitive back-office work automated within
  60 days. Median customer-email reply time 4 minutes. Hit rate on
  freight requests +15 percentage points by replying with a quote in
  minutes. Each dispatcher handles 3× the load count with no drop in
  service quality.

## Infrastructure and data jurisdiction

- Self-hosted at Hetzner Online GmbH on dedicated infrastructure in
  Germany. Auftragsverarbeitungsvertrag (Art. 28 GDPR) in place.
- All web fonts self-hosted. No requests to Google Fonts or other third
  parties on page load. No tracking pixels. No analytics.
- Demo booking via Cal.com is loaded on click only, under the EU–US
  Data Privacy Framework.

## Contact

- Website: https://lunavo.ai/
- Email:   info@lunavo.ai
- Phone:   +49 162 6585174
- Legal:   https://lunavo.ai/impressum.html
- Privacy: https://lunavo.ai/datenschutz.html

## Repository note for AI agents

This site is a buildless static page (hand-written HTML + CSS + ~150
lines of vanilla JavaScript). Source of truth for visible copy lives in
`content/en.json` and `content/de.json`. A richer agent-readable profile
with structured facts, glossary, and agent guidance is at
https://lunavo.ai/agents.md.